I had a very disappointing experience…
I had a very disappointing experience with TradeXMastery. My account was closed and both of my withdrawal requests (over $2,200 total) were denied due to alleged “copy trading” and “IP/device violations”, which I strongly dispute. I traded manually, mainly US30 during NY session. I did not use any signals, copy trading services, or third-party tools. The reasons given were based on “correlation” and “similar timing”, which is very common in popular strategies and not proof of wrongdoing. When I asked for concrete evidence (trade comparisons, execution data), none was provided. I was only told that their internal systems detected patterns, but no transparent proof was shared. Additionally, despite public communication that pending payouts would be processed during their transition, I was informed that my withdrawals were not eligible. Instead of receiving my funds, I was offered a new challenge account, which does not replace real profits. Overall, this experience lacked transparency and fairness. I recommend others to be cautious and fully understand the risks involved. Sarina Benda