SLSlickwraps★★★★★
Terrible company
**Update** Slickwraps did correct the situation and provided the right wrap at no cost. Thank you. Will update rating to 3 stars.
Terrible company. I can't believe I tried them out twice. I just found out this company was banned from reddit for creating fake accounts to eliminate down votes. So, don't believe all these raving 5 stars reviews. Do your due diligence, they actually have a terrible reputation across most review sites.
First time I was overseas for a month and thought that would be more than enough time to receive my order, according to their estimated time to ship. Never received my order in time. Who knows if they even sent it.
More recently, I ordered a wrap for my phone and they sent the wrong one. After sending them an email showing them their mistake with a picture that showed the wrap I actually wanted in the order summary, they still pretended it was my fault and gave me 2 options.
1. Pay to send back incorrect wrap and then pay shipping for the new wrap
2. Keep the wrong wrap and Pay for shipping of the one I actually wanted.
So in essence they wanted me to pay more either way, for a mistake they made. Terrible customer service experience. Made me feel like I was the one that did something wrong.
2024-07-28
COcompassmining.io★★★★★
Compassmining is a shady company...
Compassmining is a shady company with criminally liable practices. I hope my story can serve as a warning and strong deterrent to anyone wishing to give them business.
I have been dealing with issues ever since I bought miners totaling over 30,000 usd from them. I will try to list all of the shady things they have done. I will probably miss a few since there's been so many.
1. My miners went offline a few months after purchase. Customer service could do nothing for me no matter how many tickets I opened up. I was offline for 10 months. The energy rates went up twice during that period.
2. They advertise energy contracts per year, but in reality they increase rates whenever they see fit. So my monthly bill went up twice before I ever started hashing again.
3. They told me that one of my miners went from a Texas facility to Oklahoma and that it was being cleaned. It mined for 20 days and then went offline again. When I asked what happened, they said the Oklahoma operation was being shut down and my miner would be sent for cleaning again, even though it had just been cleaned. Many more months went by without hashing anything.
4. They want me to believe improbabilities like all 3 of my s19j pro miners failed beyond repair, precisely and conveniently just after their warranty was up. There's so many things wrong with this. Up until that point they had no idea where my miners were, but all of a sudden they found them and knew they were beyond repair...okay. Also, s19jpro are known to be good working miners with a very low failure rates, but they want me to believe all 3 of my new miners failed, even though they only mined for a few months before going offline.
5. They "kindly" replaced my new, now dead, miners with who knows what miners. Don't know how old or in what condition. They also stopped taking phone calls and now only answer through tickets, sporadically.
6. Some monthly Invoices do not add up correctly. Someone in customer service finally decided to investigate further...and my invoices went up even more lol.
7. When I asked for my miners to be shipped to me, I told them to remove the monthly invoices for April since they should not be mining for much longer. Each miner's invoice is roughly 180ish dollars, so 540 dollars should have been removed from my invoices. Only 378 dollars was removed. There's always something shady with them.
This has been years in the making. I have tried to be patient and understand that every company has issues, but now I sincerely believe that there are shady practices going on with this company. From the many complaints and bad reviews across different sites, there's just too much evidence. I have finally given up and they have made an enemy out of a once loyal customer. I have all the emails, from all the issues and now I will spread my terrible experience as far and wide as I can. Do not do business with this company, you will regret it.
2024-03-26Helpful 2
