Excellent experience with Denimio
I live in California, so ordering Unsanforized Denim, or any denim really, online, is never the easiest process due to attempting to get the measurements one wants for a perfect fit! I had conversations with Airi and Kai mainly over the course of a week or two, ultimately having two pairs of the same jean in different sizes measured for me, thus allowing me to choose between them to get the fit I wanted. This worked out perfectly. I took my time clarifying measurements, probably driving them in Japan a little crazy, but they were more than patient and beyond accommodating! My jeans came quickly once I pulled the trigger on the pair I wanted. DHL is really great. I also felt very confident that if there had been any problems, they would have been handled by the guys I had been dealing with during my purchasing process. Truly the best customer service. Really happy here in California with my jeans, and due to the customer service, at least with Kai and Airi, with whom I dealt, and Denimio's great prices and fast, free shipping, there will be no hesitation ordering from them again in the future.