Poor business practices. Sent a fish with a visible bacterial infection.
I have spent a lot of money from this website and has mixed results. Some fish survived and some didn't. I would say 40% of the fish that I have bought have survived. They did honor their guarantee with store credit which I can appreciate, but the last order they sent me a Coral beauty angelfish that had a visible bacterial infection on its right eye that spread to the rest of its body, eventually killing the fish. Unfortunately for me, it was 2 days passed the guarantee period when it died. I attempted to treat the fish in my quarantine tank with antibiotics with no success. After that incident, I began to question their business practices. Why send a fish with a visible infection?