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United States

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1 review

The Home Depot

I ordered a Costway Dehumidifier and purchased extended warranty in good faith.

I ordered a Costway Dehumidifier in July 2025 from the Depot. Purchased an extended warranty from AllState also known as Allsquare at time of purchase. Unit arrived on the 31st of July and worked until May of 2026 - quit working properly and claim process initiated was underwhelming. All square sent me to Costway regarding warranty claim despite the 90 day warranty embedded in the Depot’s literature. Back and forth with both resulting in approved claim to seek repair services with Allsqaure but none available and neither manufacturer or AllSquare offer authorized repair providers near me. Unless you live near an authorized repair service then I recommend you buy another brand from a reputable dealer. Who selects products to sell for profit from a vendor/manufacturer that has no interest or capacity to support their products. Well that would be the Georgia peaches that crawled into bed with Costway. Don’t take my word for it look at all the Costway products on the Home Depot site and check mfr warranty periods. Buyers beware - Home Depot corporate could care less.

2026-06-12