Don´t buy something from Artillery3D
Don´t buy anything from Artillery! I have seen many test who say their produckts will be very good, and perhapps they are. But I don´t know it, I have buy a printer (Sidewinder X2), but it don´t work. So I write an E-Mail to their support. The first failure we find out fast, the x-Endswitch was broken, So the service tell me they can send me one, but it will need to be by me up to a month! So I buy it myself. But it was not the only failure at the maschine now it don´t heat up. So they tell me, they can send me some parts where the failure could be, but not all parts where the failure could be! And it need again up to a month where the parts will be by me. I tell them that is not OK, they should send me all parts at once so that it will work after this time and not send part by part and I have to wait everytime a month to get the next part. At this time they told me, I can send it to their Service Point in Germany to repair it. I say OK, but now trouble again, they are not able toi send a shipping label! Now I wait over a week to get it, and all what happend is an answer where they write, the shipping lable will be come soon. This all need now several weeks and there is no end in sight. For me it looks like, they do it so long, that I pay all what need to repair this mashine by myself and repair it also by myself. And this by a new mashine who never had work, I could not make any prints with it. And if you ask to get a new working mashine, they only answer, sorry we could not send a new one.
