I purchased a Nikon P1000 in 2019
I purchased a Nikon P1000 in 2019. Paid for a 4hr battery as shown on their website and 3 year extended warranty. When I received the camera and battery, the battery was just a standard battery, lasts 30 mins or less. I called and requested the 4hr battery, they sent me another 30 min battery. It was a waste of time to call because there is no 4hr battery for Nikon P1000. In October 2021, after taking over 10000 pictures in all types of terrain and weather, the shutter button became stiff and had to be pressed really hard for it to release and take a picture. I called 4k4less and an RMA was issued. I did not hear from them until February 2022. They said they called and left messages but no calls registered in my call log nor voicemail from 4k4less. In past time, if they could not reach my by phone, they sent email. Now they do not know how to do that nor have manners. I called in February 2022 to ascertain the status of my RMA, I was told I needed to pay $300 for repairs. Keep in mind I paid for extended warranty. I inquired why I needed to pay after paying for warranty, I was told the camera does not look brand new. I asked them to repair the shutter button or send it back. I can send it to another repair shop for less than they are charging me. Since that time till now, they will not take my calls nor respond to my emails. When I call I will be placed on hold for over an hour. This company has an ill reputation for after sales support, bait and switch and downright rude customer service. I encourage you to pay higher price, have peace of mind and purchase products from somewhere else. At all cost, avoid 4K4less to have less stress and trouble in your life.