I placed 2 orders
I placed 2 orders. First order went well. Second order, however, not so well. I didn't receive everything all at once, I wasn't notified of this, and I had to figure out this all on my own. I used the chat app on the website to inquire about this and was told they had to get more resources for my order, which I could understand, but, I never was told about this via email like they were supposed to. Later the next day when I inquired again I was told they need a few more hours. That went by and order not complete. When I again contacted them via chat app on the website I received very lackluster answers and no definite answer on when I would get the rest, and they trailed off at one point and stopped responding to my questions. They guarantee 24 hours, tops, to get order and it took longer than that to get the rest. When I did get the rest they DID email me finally however it was an awkward hour and they requested I verify receipt of order which because I was asleep for the night when they sent the order and the email there was no way for me to do this. I did get everything but it could have been orchestrated a bit smoother.