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mhgrabow

United States

1 Reviews
5 Reads
0 Useful

1 review

ElecDirect.com

The price was good but return policy is poor

The price was good but product specifications were wrong and customer was required to pay return shipping. First email was returned with an reply telling me I was wrong then sent me to a link for what they said was the correct product and it was the exact same specification document. Subsequent Emails went unanswered. Finally called and the rep was pleasant and professional. Their invoice, web site and return form all indicate a mailing address that USPS does not recognize. The return address on what they sent me had the correct address.

2022-06-04