MaidPro is a NO-GO
***UPDATE - 3 days post service*** Susie (Customer Service) and I were able to resolve this amicably. I received a partial refund for the services rendered, as promised. I would have much rather preferred full refund or a partial refund and a return to complete what was left undone- but I ended up cleaning myself. I changed my rating from 1 star to 3 because they did provide a partial refund as agreed upon. ------------ Where do I begin. I experienced 3+ weeks of home renovations and decided to make life easy for myself, I'd pay to have the house deep cleaned. There was dust everywhere and I was worn out thinking about cleaning it. I hadn't slept well in weeks because of the dust and chaos. The crew had to make 2 trips on 2 separate days because the plumber has me the water turned off fir repair. I expressed this to customer service in an attempt to reschedule. She insisted that the crew were already on their way and that they had their own materials to clean. They would return the following day to do the bathroom and kitchen. Day one, I came home to find DUST under every single bed - you could see clearly that a broom nor mop touched those spots. My floors were not mopped, the windows sills still had dust and dirt. Day 2, I had to work so my daughter was at home to let them in. I was called multiple times to tell me all the things they could not do....like clean the shower door because its too high....what?????? There were crumbs left on the sofa...in a rush this morning I saw the crumbs but didn't have time to vacuum...figured theyd be cleaning anyway...THEY DID NOT. Hours later, the crumbs were still there. I paid $492, but I was quoted $392...I was at work when being challenged on the price so I paid without further contest. I left a $30 tip at home with my daughter to give if they did a good job...she paid them. When I got home many of the checkpoints were NOT completed such as cleaning the floors, the kitchen cabinets, kitchen sink (yuck- they did not clean/disinfect sink) and thorough clean of the bathroom. Im dreading having to go to work tomorrow and plan to come home and clean. I am unable to share pictures, but I have receipts for everything I mentioned here. ** I just entered my master bedroom bathroom and it was COMPLETELY UNTOUCHED!!!!!** HORRIBLE