Exceptional Service - Saved me from traveling solo
I had a phenomenal experience with Nelson Kurt who called to confirm my flight. We learned I had booked a different flight on the same day from what I wanted to do because I am traveling with a friend. Nelson did his magic and was able to get me on the correct flight, the same one as my friend and got me the last seat in premium economy! He literally saved me for having to travel Bangkok alone instead of with my friend as planned. I’m very grateful! Thank you, Nelson, for the extraordinary service!