I ordered but didn’t get an email…
I ordered but didn’t get an email confirmation for over a week. During that time I emailed to say please cancel the order and process a refund. They ignored this until the headphones were finally delivered when they emailed back to suggest I try the headphones and keep them. They have given 0 detail on how to return them and I assume are waiting for the 14 days to pass so it falls outside of the returns policy time.