C29 Battery is Dead, and Customer Service is not Responding
My Duotts C29 Battery is dead just after 4 months. Since all the equipment like the front and back lights and the horn on the bike is relying on the battery, none of them are working as well. Of course, these are electronic components and can fail but the sad thing is that the customer support is not answering my emails and messages. They say that the whole bike has 1-year warranty including the battery but now they are not answering or responding to any of my requests. I can honestly say that I 100% regret buying this bike. Yes, it might look affordable on paper but you are paying a lot of money for a bike that will not work after 4 months.