THIS IS THE WORST COMPANY I HAVE EVER…
THIS IS THE WORST COMPANY I HAVE EVER HAD BUSINESS WITH. For at least 6 mo my system has gone off at least once or twice a week for no reason at all. I would call the comany and they kept telling me that they would send a service tech to check it out. Suprise no one came - no one called. Three months ago I called in and the tech told me that my control board was outdated that I was to unplug it and they would send a tech to install a new one. Suprise no updated control board no service. For the last 6 month or more I have paid my bill with no service that I could depend on. I didn't know if the alarm would go off when it need to or not. I am sure the local police department was sick of getting alarm notices at least once a week if not more. I was not told about a 60 mo contract and as I see it they were in breach of contract for not suppling me a service I was paying for. Their excuse for not sending a repair tech was that they didn't have one in my area. Suprise if you don't have a tech that will service that area don't sell in that area. I am reporting them to the Better Business Bureau.