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Priscilla

United States

1 Reviews
4 Reads
0 Useful

1 review

Ozone Billiards

Well online the pool stick is color red…and I received a brown one.

Well online the pool stick is color red woodlike.. I fell in love with it. However, when I received it was a dark brown. Nothing like the color online. I called customer service and they told me, nothing could be done. Super cold response. Manager would not get on the line either. The only response I got, was sorry if no damages,there is nothing we can do about it. I had it engraved. But it's not red like was expecting. Brown is so not what I wanted. I paid $750 for a red verses brown pool stick. Not happy... but what makes it worse was the service I received. Horrible attitude and cold response. And just hung up on me.

2022-06-22