When I brought the online software to…
When I brought the online software to help unlock my phone, it said it would handle the phone version I had. It didn't work with my phone after all. I requested a refund and was offered 50% of my money back. I reached out again and stated the reason why I should get back 100% and the company should do the right thing. Sakara did just that. Customer service is important and Sakara knew that. Thank you for understanding and doing the right thing. I am a grateful customer that would come back the next time with a phone that works with the software program that you have. John