Terrible customer service
I ordered a printer and three rolls of paper. The printer was shipped and delivered through Amazon and I got it in a day. Two weeks later I had no paper, so I reached out to Poooliprint directly. They asked for a picture of the box - it was long gone - then wanted a picture of what I received. I kept explaining that I had the printer but no paper but that got me nowhere. Finally, they said someone would look into it, after at least three weeks of back-and-forth. I ended up filing a dispute with my credit card company. I like the little printer and will order paper for it, now that I realize I can get it from Amazon, as well, and not using the printer will further waste my money. But I'll never deal with this company again.
