Unauthorized Charges for Services not Offered
My experience with BrandCrowd has been extremely disappointing. I paid almost $400 for a service that was never delivered, and despite turning off auto-renewal and having an expired card on my account for over a year, charges were still taken from my bank. The card they used is not even listed on my BrandCrowd account, which makes this situation even more alarming. The lack of transparency, the unexpected charges, and the complete failure to provide the service I paid for have made this one of the worst customer experiences I’ve ever had. I feel misled, unsupported, and ignored, and it is very frustrating to deal with a company that creates more problems than solutions. Based on my experience, I strongly advise others to be extremely cautious when dealing with BrandCrowd. The service did not match the promises made, and the billing practices caused stress and inconvenience that no customer should have to go through.