Great choices but port customer service
The course selection seems great. However trying to get a response from anyone is difficult. There was an issue with my payment and when I reached out for help after getting the payment situation resolved I didn’t get a response until it was too late and my daughter missed the class. My work schedule limits our availability. There is an option to request a specific time or date. I sent that in not once but twice and never got a response. If the days I’m requesting aren’t available that’s understandable but I never even got a response stating that. Now my email is getting bombarded with promos which are great offers. But that does no good if I can’t even get signed up for a class or get a reply from anyone when I reach out. I reached out via Facebook and they suggested the chat. I reached out via chat and email and can’t seem to get anywhere. The chat people just tell me to send a message to the teacher. This has been going on for two weeks so I’m done trying.
