Good company, but scammers use it
Ordered a hard-to-find teapot 126.35 + S&H 37.91 = USD$ 164.26 from well-known Tadami Hirota in Japan. A seller in Japan sent garbage, not a teapot, package weighed only 1.58 ounces. Payment to seller was by providing debit card info, so I cannot get a refund as if I used PayPal. Pinkoi may be a legitimate company, but some of their sellers are scammers, and a buyer has no security.