Untrustworthy sellers and unreliable board
Dear WowGo, as promised, I believe potential buyers should know how you really treat your customers. First, here are my orders numbers, so you know who I am: #31585 #44476 and #45859 for a total of 803$. So I used my board for +- 100km then it suddenly stopped working. - You were very friendly to ask me to pay for a replacement cable. I paid. It didn't solve the issue. - Then you were very friendly to ask me to pay for replacement battery. Having no choice, I paid, you sent me a wrong battery case (incompatible). I made more multiple videos as you requested, and suddenly no news. You won't answer any emails. No more support (email, fb, calling.. I tried all !). Conclusion: WowGo's support is only active to encourage further purchases, even if the products are incompatible. Then when they see that they are wrong, they start ignoring you 100%. For those considering a purchase from WowGo, please be aware of how their customer service may treat you. Exercise caution! I am now proceeding to open a case with my legal insurance provider.