Sent the wrong item
Sent the wrong item. When I emailed to say so I got a request for 5-6 different pictures so they can check I was telling the truth. Sent them but got no reply, despite the reminder. Having an item from a different brand that "works" is not a solution, as using it will make it impossible to claim guarantee from my own device's company. Shame, because the item that did arrive was in excellent condition, and came along with a free USB charging cable as a first order present.