Disappointing experience.
I had a very disappointing experience with IGP. I ordered a Father's Day gift for my father, but they delivered the wrong product, completely ruining the occasion. Father's Day is a special event, and because of their mistake, my father did not receive the gift I had carefully chosen for him. To make matters worse, despite raising the issue with their customer support, IGP has still not refunded my money. The lack of accountability and poor customer service has been extremely frustrating. I expected much better from a company that specializes in gift deliveries. Delivering the wrong product and then failing to process a refund is unacceptable. I would not recommend IGP to anyone looking for reliable service, especially for important occasions.