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Steve Roberts

United States

1 Reviews
5 Reads
0 Useful

1 review

Wild West Pool Supplies

Wait forever to ship product and then fight to get returns put back on your credit card.

Please be sure to dig deep into the reviews of this company. They are definitely shady! I ordered a pool filter system. I needed it right away as I had a leak in mine. It stood out to me that they state they ship the item that day if ordered before 3:00 p.m. By the next day nothing shipped. They claimed they hadn't received my payment. I sent them evidence and they said they made a mistake and would ship immediately. A week went by and nothing happened. Yet they're holding $500 from my credit card. That's when I decided to look into the reviews and they are terrible. Some people don't receive an item for a month. Also, plenty of complaints of them not crediting your credit card on cancellations or returns. When you contact them to check on the return of your money to your credit card, all they will say is soon. They don't even take the time to look on the computer and keep repeating soon. Save yourself some frustration and go somewhere else!

2025-05-31