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S Jeffrey

United Kingdom

2 Reviews
6 Reads
2 Useful

2 reviews

sunlu.com

Recieved damaged filament that was…

Recieved damaged filament that was contaminated in some sort of oil delivery driver commentedthat package was leaking and he noted it at his side. Sunlu took 3 weeks to reply and no interest in replacing or refunding. They only said if any problems in the future to contact them. Absolute joke.

2026-07-15Helpful 2
sunlu.com

Zero customer service

Zero customer service. Bought filament a couple of weeks ago that arrived damaged and filament contaminated in some sort of oil. Delivery driver commented on it and said to contact the supplier. I have sent around 6 emails over the last 2 weeks and still no answer from sunlu.

2026-07-13