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niko papanik

Greece

1 Reviews
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1 review

Pixel Film Studios

Plugin‘s and customer support that doesn’t work

I purchased a plugin called „brush glow“ and it doesn’t work with FCPXI. I contacted them the same day (8 days ago) and I only got an automated answer with a link to a so called „awesome ticket“. In there i understood that they are aware about this issue, but don’t mention it on there product site. That would make everybody’s life much easier. They also say they are working on it and the customers need to check there website for updates, instead of getting informed from them. Till today no response from them.

2024-11-25