The item that I bought (boots) were too…
The item that I bought (boots) were too big. I purchased my normal size but they seem to run quite big. I paid almost $400 for a pair of boots that I can not wear and unfortunately because it is a sale item I cannot return them. I reached out to customer service they replied sorry and that was it. I replied again and again asking see if there's anything that can be done and I've not gotten a response. I am a repeat customer but I will no longer buy from the site again. I'm very disappointed I'm stuck with an expensive item that I cannot use.