If this could be zero stars
If this could be zero stars, that's what it would be. I tried to cancel my order within seconds of ordering because I realized it was the wrong shipping address. I couldn't cancel, so I immediately emailed love.com to try and cancel. They wouldn't cancel and said to contact the seller, so I contacted the seller who said they'd never heard of love.com. So then I tried to re-route through UPS, and no help there either. No one ever called me from love.com and no help whatsoever. Terrible, terrible, terrible customer service!! UGH!!!! This shouldn't have been that tough of a fix. I made a mistake, but I was hopeful that they could help.