Getting worse and worse.
I use to buy a lot at Love Bonito, and I am a gold member too. But lately the experience it getting worse and worse. Quality of clothes are getting worse with thicker and thicker fabric. Online shopping takes long time to be delivered at home and the return policy is terrible. They allow you only to receive a online store credit you can ONLY use online and I am still waiting since almost a month for my last refund submission. Customer service is not fast, since they take 2/3 days to reply you. Very sad to say but I don't think it's going to last this brand if this is the way they care about their customers. I'll wait for my refund, try to use the store credit somehow and will cancel my subscription.