A horrific experience
Ordered on 7/4…. Marked as having shipped on 7/11, sat as label created until 7/20, finally delivered on 7/25. When I opened the first box the first 3 of the 5 of the coils were dead, as in they wouldn’t even work in the tank. I haven’t checked the 5th in that box, or checked the second box I ordered….. this is embarrassingly bad shipping speed, and quality control. I like your tanks, but if this is the direction your quality is going, I’m going to be shopping for a new tank.