DO NOT ORDER FROM THEM!THEY WANT MORE MONEY FROM ME!
Hi Sandy, Order ID: 30885251115291 Thank you for your response. I checked your case, and one of our colleagues has already provided you with the available options for the item you received: it's a reissue offer, you just have to pay an additional $40 for us to reissue the order or a $23 voucher, or a $20 refund. Please let us know which option you’d like to move forward with. Thank you. Sienna, Cotosen Support Team. Sienna, That is unexceptable!!! Terrible business! You set me up for failure! Why oh why do I have to spend/give you more money for me to get my full refund that we agreed on!!! Your first deal was for you to send me $50 because I sent your item back to the address I was told to send item back to but, you gave me the wrong address and now you are making this my problem. How about you send me back my $100 that I paid for the item. I won’t ask you for the shipping $ that I paid to return the item back to you. I would be very happy to fill you FaceBook and everywhere I find your business name and explain about the terrible business you practice here in the US? PLEASE READ YOUR RETURN POLICY AND RETURN ADDRESS Here's our return address regarding the item/s that you want to return for a refund. Your local post office will give you the return number and receipt which you need to send in this email. Receiver: Michelle Address: 9500 Santa Fe Springs Rd City: Santa Fe Springs State: California Country: US Zip Code: 90670 Phone: 580-969-8888 Return Policy: 1. We do not have any return labels. We only have the return address and the customer will shoulder the return cost. If any custom fees or taxes are incurred, it's the responsibility of the customer. A Return Tracking Number and Return receipt are required for us to issue a refund 2. We will refund the amount you paid for the items and if there's some shipping fee or applied discount, it will be automatically removed from the refund.