Very disappointed
Hmmmm, where should I start? Besides the box being a bit longer than the competitors, I did NOT have a good experience with this company. Day of delivery, their truck broke down. Took the day off work to meet them, but that didn't happen. I called driver 2 hours after a no show, and he said the truck broke down. He said the office should have called me, but they did about 15 minutes after my call. They said they were working on fixing the truck. By 445pm, I had to call them (again), and they said that the truck wouldn't be fixed for 3 or 4 days! The fun didn't end there. Upon delivery, the box was dirty inside. "COOL BOX"? It just has Styrofoam panels lining the inside and that's the extent of the insulation. Sooooo, today (the day the box was supposed to be delivered to my new address), I was expecting a call from the driver so that I could meet and show exactly where I needed the box to be placed. NO CALL at 430pm. Again, I had to call them to find out what was going on. At first, they couldn't find my order. Finally, the gentelman said that the "painters" told the driver where to put it. REALLY? I won't know until tomorrow when I get there if the box is in the driveway or down the street. Stay tuned . . .