Poor Customer Service
I ordered some flowers for my special someone for Chinese Valentine's Day. When I checked with them around 8 or 9 pm, they still had not received them despite the order having been marked as delivered way earlier by the company. I emailed them and they almost immediately called my recipient, not me, to apologize and told her they too many orders that day. They then emailed me and told me the courier had lost it but that they would deliver it ASAP. I called them out for the reason why it was not delivered and then they admitted they had too many orders. When I saw what was delivered to the recipient, it was the proper bouquet but it was missing part of the arrangement (it was supposed to come with two, little teddy bears). I did contact them to express my disappointment with the transaction and this, and never heard from again. This was my first order with them and my last. I am not dealing with such a dishonest company.
