Bad costumer sevice
I booked a room in Phoenix Az using Hotelwiz. The room they set up for me was filthy, had no AC which makes it impossible to stay in with temperature over 100. I asked for a refund at the desk, they said I need to get it from Hotelwiz. I called Hotelwiz and was told it was not refundable. So I asked for a number for the corporate office. I was told there is no corporate office and the agent hung up the phone . I tried several times with the same result. This is the worse costumer service I've ever dealt with . Can anybody tell me what can be done about this?