Lazada Inquiry - Case 2500000083681260
Lazada Inquiry - Case 2500000083681260 {This email is regarding about the item you purchased: Item Name: Folding Small Folding Bed Single Lunch Break Bed Reinforced Frame Height Leg Wide Middle-Aged and Elderly Economic Wooden Women Order Number: 81817744237435 Please provide us with the following details for us to conduct an investigation, i)Order Number on Package ii)Image of Package} These are the genuine case based on my online shopping with lazada. Very bad follow up customer service. Did not follow instruction when ask for calling back service to me. Call several times, telling them to ask the agent that had spoken to me. End up, no calling back, no rely email despite I had already sent them an email attached with the package numbers, order numbers, wrong item photos and etc. No reply, no call back, no follow up. Is like vanish in e air. Literally, the one that spoken to me seem like vansh. Asking for calling back on the investigation. Only reply from other agents, is already in the email but then, none knows nothing. Best worst customer service. Top best no reply, no answer, no follow up customer service for online platform. If your items deliver correct, no issues with them, But if your items goes deliver missing or wrong, alot of no issues from them. Delaying the process of investigation, no reply, no answer and no follow up and is like the agent or customer service officer you had spoken to gone missing and you never get a call or reply back from them neither on phone or email. And everytime they only ask u, the agent name and when you give them, say wil ask him/her to call you back but never call u bck. Wrong item still with you and e item that you order, you never get an answer from them oh how real help from them. My advice after this online experience with the platform make me think more than 3 times to order from them. I wont recommend it.