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CK

United States

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1 review

TextbookX

Absolute scam

Absolute scam. First of all, there's multiple versions of the book and software available with no differentiation between the options. Second, the necessary access is cheaper when purchasing directly through Pearson. Third, while they tell you that you have access to the materials for 2 years, that's only applicable if you don't enroll in a course. Access actually ends when your course does, and you don't retain access to the eBook after that point. Have fun purchasing a "digital textbook" for $175 for 3 months. I've contacted support through TextbookX and the manufacturer and both are useless. I was directly lied to by both support agents regarding my access. Responses are canned answers and they don't directly address any questions. I'm reporting them to the BBB as well as the college I'm attending.

2022-08-11