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customer

United Kingdom

1 Reviews
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1 review

Rangemaster

Terrible oven broke 3 times in first year

Terrible oven. Broke 3 times in the first year. First the door broke, then the fan went and then the induction hob failed meaning all rings broke leaving me without a working hob. It took nearly two months for the hob to be fixed in midwinter. In this time I was left heavily pregnant with a toddler with no quick way to warm up food. Eventually after hours on the phone and over 10 service visits, some of which were cancelled on the day, across the year the oven was replaced. For this ridiculous inconvenience where I had to be in the house for a 4 hour window every time a technician came I received £100 compensation. Absolutely appalled that a £1000 oven can have three major faults in the first year and the customer service related to the warranty was the most incredibly frustrating and distressing at times experience. Will never ever recommend a Rangemaster oven to anyone. Avoid at all costs.

2026-08-08