Huawei GT3-Pro
Wow, I wish I’d read these reviews on TrustPilot before buying my GT3-Pro smartwatch from the Huawei website. So many people with a negative experience dealing with this company, now I can count myself as one of them. And Huawei don’t even bother replying or trying to sort out these problems, which goes to show what bad customer service you get from a company that just doesn’t care. Anyway, I just got to let people know, the ECG function on the GT3-Pro doesn’t work in the UK. I specifically bought the watch to monitor and manage a health concern I have with my heart. There are so many positive reviews and articles on the internet regarding the ECG, that I had to have it. Unfortunately, that main selling point, that deal-breaking reason why I chose it over any other model DOESN’T WORK. I don’t like returning things for a refund if the item isn’t faulty, but on this occasion, I tried their customer services to see if this was possible, as I felt a bit hard done-by (false representation and all that). They said I could return it, but they would NOT issue a 100% full refund, as their website doesn’t advertise the ECG. But my argument is, their website doesn’t explain clear enough THE ECG FUNCTION DOESN’T WORK IN THE UK. The SPo2 and heart rate monitor appear quite accurate (other devices give similar readings), but the step counter registers steps just by swinging your arms, so that’s useless.