Some hiccups, but all professionally resolved
We ordered a Half Rack last year. Really very robust material, easy to put together, and looking cool. We had a little hiccup when we picked up the materials as the packaging (and the Rack) were a little damaged but that was taken well care of and compensated by the company. Recently we ordered a DUAL ADJUSTABLE PULLEY 820 DP, which I think is very competitively priced given its robustness and quality. We again faced some issues with the delivery, but once again, that was all nicely addressed and professionally resolved by the company. While these issues should not happen, I truly think this team (well done Paula!) does everything they can to resolve the problems in a quick and friendly way. Communication was always fast and accurate, and the quality of the products largely outweighs the little hiccups with the delivery process. Next time, I would definitely order at Titaniumstrength again!