My phone was damaged on holiday by the…
My phone was damaged on holiday by the sea when my bag was washed away by a freak wave. I provided Taurus with proof of holiday. Proof of ownership and when purchased the phone but because I could not return the damaged phone they refused to pay out. I explained this happened in India I went to a local shop but they were unable to repair as the salt water had done too much damage so they took the SIM card out and I left the phone as it was in repairable. It is appalling even with all this information they refused to pay out. I definitely will not insure with them again and advise others not to.