This company loses your tickets and does not care
I purchased tickets to the Alabama vs Texas game months ago. Ticketcity took my money but never put the tickets in my account. When I called them 2 hours before game time I talked to 3 different agents who all promised different things: that I’d get the tickets, that they’d replace the tickets, that they would give us a full refund. NONE OF THIS HAPPENED. We couldn’t get into the game (despite paying thousands for it and flying all the way down to Austin). It ruined my 30th birthday. It ruined our weekend. This is a disgraceful company. STAY FAR AWAY.