Be patient...
I waited a long time for the board, almost a month. It did not come with a US/North America plug for the charger and I have learned my extra battery gets shipped separately. The board however looks impressive and the packaging appeared solid and in good condition upon arrival. I reached out to customer support for Maxfind and even though it was the weekend I got a quick response, I expect my issues will be resolved. Can't wait to try the new board.