Latest Funtouch OS update is WORST
Latest Funtouch OS update is WORST. It made all widgets completely unusable and ruined the calls app by making Favorites the smallest part of the UI with no possibility to resize it. Their customer service is also completely pathetic. They claim I am using a third-party launcher even after I sent them a screen recording confirming otherwise. Their instructions are: do not install custom icons, custom fonts, custom themes, third-party launchers, do not resize the font, do not resize the icons. Basically, do not customize the smartphone in any way, shape or form. Okay, I set a default theme with a default font style and size, uninstall the custom incon pack I downloaded through the phone settings - basically, every single thing is set to default. And guess what - my widgets are still messed up. Their customer service does not even know how their own Funtouch UI looks like, and blames everything on a user instead of accepting the blame for their messed-up system update and offering solutions. I will NEVER use any of the Vivo products again, worst company ever.