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Pet Paradise

We have been taking our dog to day camp…

We have been taking our dog to day camp about once a week since they opened in Georgetown. We we so happy for about a year and a half. In March/April things began to change. Instead of my dog getting to play with friends in Tiny Town all day, she was spending more and more time in a kennel. It was not just my dog but all the Tiny Town dogs. Very sad and what a waste of money. I bring my dog to play with other dogs. Not to sit in a kennel. At our home, she has access to our entire home and shaded backyard. Why pay someone to just put her in a kennel. One day in April, she sat in a kennel for over 6 hours. We know this because we watched on the camera. When we picked her up we were told they were short staffed. This is not a reasonable excuse. We pay for the dogs to play. The manger did apologize but we found we were paying too much for her to sit alone in a kennel. We stopped taking her for several months. We decided to try again today. Hoping for improvement. This was not the case. Again she and the other small dogs spent too much of the day in kennels. We had our dog picked up after about 4 hours due to the amount of time she was kenneled. They still charged for a full day. What a rip off. They kennel your dog and want to still charge for a full day of daycare. What a joke! When she was picked up it was excuse after excuse. Wished it was still being managed the way it was when they opened. It was great then but not now!! Will not be going back!

2022-09-15