System Error + Unprofessional Customer Service
System was not working properly when trying to order unit even though the attempt was made on numerous devices. Then the order submitted twice after almost 48 hours later, which on the website states orders received by a certain time will be shipped within the same business day confirming the system error. Another reason I could tell the order “didn’t” go through properly was that the cart never emptied. I received an email notice from Robert Kaiser after still not knowing the order had gone through asking about the duplicate orders which caught me by surprise and at first I was thankful for but quickly turned out to be unprofessional with the way he handled the situation after I explained with respect I no longer needed the orders because I had bought the unit elsewhere due to not ever receiving confirmation of the order and time sensitive matter. Not once an apology was offered and basically was told to deal with it. Now I’ve got two stethoscopes and only one set of ears.