Inssurance for package lost but no refund
Everything cost more as written. After order, you need to submit several times to TOP UP and pay for idk what. Customer service is extremely slow. For each question after order is placed you have to wait 3 days. My package was sent and it took 2 weeks until it arrived in my country. Package was seized by custom. I paid for a inssurance and now superbuy wont refund me because they say it was not their problem for a unknown reason. So I lost 300-400 swiss francs and 1 month to wait for it. Buy with another agent. Superbuy is to expensive, they have to less employe to handle that amount of work they have. You will never get your refund, they try everything to avoid to refund.