That is a NEGATIVE 0 stars.
If you had a -100, I would use it. This company is a cheating scam. No one knows what the other is doing. I ordered 2 pair. Mine was marked wrong and too small. No ortho insert either. NOT FOR DIABETICS. I filed with PayPal and they are trying to get me to drop the charges. PP and I are done after 20 years. I will not trust them with my card again. I will not use them for anything! They are trying to force me to drop the case. I filed with my bank because it was a bank card through PP. They have the investigation on hold waiting for a response from the this ripoff company. They have offered me $40, 10, 15, return at MY expense, a coupon to use at their site (right?Uhm NO!)you get the point. After weeks of disputes with them and many conflicting emails, they agreed on $40. for one pair.Now they want me to drop the investigations totally before they will refund. No way. All the grief they put me thru and they want me to trust them? They sent me a statement saying the bank put it on hold. They don't get that they MUST respond to the bank, not me. Still waiting for my $40 refund on $49.99 shoes=just to stop the madness.. Never again will I buy from cheap China. They don't have ethics and have already threatened me. August, Sept and now Oct full of grief. I warned them I would give a bad review. I guess they think we're all stupid Americans. We're just too trusting that we will not be cheated.. If Trust Pilot wants the emails, I have them all. Note: Today my bank reversed all of the the charges and now M@@ wants money for one pair. After months of aggravation, I don't feel they should be getting anything. They owe me a pair of correct shoes.DON'T HESITATE TO FILE A CHARGEBACK FOLKS and don't settle for anything less than you paid originally. I am happy with my bank, but disappointed with MQQ customer service. Now they are nice and asking me to refund them for one pair. I don't know, should I offer then $10 and a coupon for $20 off?