After 5 Months, unable to reconcile Missing Cost Basis (MCB)
TaxBit Tickets (oldest to newest): 67055, 71100, 73165, 83054, 89742 First of all, I want to say that I believe TaxBit will be an amazing Crypto Tax company, but I have been dealing with MISSING TAX BASIS (MTB) issues almost since the beginning of Syncing with my accounts. Maybe I have a fairly complex portfolio configured with TaxBit (3 Exchanges, 2 Wallets, 3 CSV files). I have worked with the Support Team (mostly Russ & Jerry) who have been amazing, and have tried hard to uncover my MTB problems. We have spent many hours on this issue. Due to the MCB issue, I missed the April 2022 filing date, and got a tax extension until Oct 2022, which is coming up. The Support team has tried to fix these issues, even wiping my account and re-adding all transactions. I still have 23 MTB transactions, and have no idea how to fix them. The last update says there is a software bug and I'll be notified when it is fixed; it is nothing that can be fixed by EDITing the transaction. I have tried to escalate this issue many times, to no avail, and have offered to even PAY MONEY to have someone at TaxBit figure out the discrepancies. Again, I believe in this application, but need to get these issues resolved. Surely I'm not the only one having this problem. If I can get my issue escalated and resolved, I will update this Review to 5 Stars. PLEASE HELP!!! Update: Thanks Taxbit for the reply. I will be patient for this MTB bug to be fixed. When it is,I'll update my review to 5 as I think the software will be great.