Dear Charmfay Customer Service,
Dear Charmfay Customer Service, I am contacting you regarding my recent order, which does not correspond to the product description or images displayed on your website. The item received is significantly different from what was advertised, and therefore does not meet the expected quality or features promoted at the time of purchase. I hereby request a full refund of the amount paid. I am available to return the product in its original condition as required. If I do not receive a response or resolution to this request within seven (7) days, I will have no choice but to take further action, including filing a fraud complaint with the appropriate authorities. Please confirm receipt of this message and provide instructions for the refund process as soon as possible. Thank you for your prompt attention to this matter. Order No. ST00041593 Placed on Nov 19,2025