For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Mary Soane

United Kingdom

1 Reviews
3 Reads
4 Useful

1 review

duntery.uk

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. Although their dresses are nice and there is variety, if there is anything wrong you are unlikely to get a refund. I bought 2 bridesmaids dresses. One didn't fit so when I went to return it I was told that I could just alter it to fit! I insisted on returning but they said they would only refund 80%. By the way this goes against UK law, which says you are entitled to 100% refund on online purchases, refunded within 14 days of returning. I had to pay £20 for tracked return to China. The company then claimed it didn't receive the dress, although attempted delivery is recorded on the tracking system. Almost 2 months later, numerous emails and regular commenting on their social media, they are now offering me half what I paid.

2022-09-30Helpful 4